How can we

Below you will find some helpful videos along with common questions and their answers. If you don’t find what you are looking for please click the help desk widget found on the bottom right of this screen to chat with one of us!

Check out this helpful video

Discover Swapcard’s virtual event features in less than 3 minutes!

The most common questions

If someone is online they will have a green dot at the bottom right of their profile pic.

The site is automatically set in your timezone, you can change this feature in the my event/my agenda tab.

Make sure you have your Third Party Cookies enabled.  For best user experience please use Google Chrome, Microsoft Edge and Firefox.  Internet Explorer is NOT supported.

Once someone accepts your connection request a red ping will appear on the bell icon at the top right of your screen.

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